The SCORE (Sustainable Corporate Social Responsibility) program is an initiative of the International Labour Organization, aimed at improving the productivity and working conditions of small and medium-sized enterprises through consulting and training services. The program assists government agencies, training institutions, industry associations, and trade unions in Africa, Asia and the Pacific, and the Americas in providing SCORE training to SMEs, helping them develop cooperative labor relations and enabling both employers and workers to share the benefits.

The ILO's core philosophy and mission is to "promote social justice and decent work." The goal of the SCORE project is to foster sustainable business development by providing high-quality employment and ensuring that workers are employed in safe and healthy working environments.

Ensuring effective enterprise safety production management is a common challenge faced by countries worldwide, particularly developing ones. For China, it is a critical issue to tackle. Collaborating with the International Labour Organization and introducing the SCORE project in China serves as a management approach, guiding enterprises to establish a mechanism for safe development, self-restraint, self-motivation, and continuous improvement.

SCORE China was the first pilot country for the global SCORE project. From 2007 to 2008, SCORE training was successfully piloted in China, and in 2009, it expanded globally with the official establishment of the SCORE project. Since its inception in 2009, SCORE training has been provided to more than 5,202 small and medium-sized enterprises (SMEs) worldwide. This has benefited over 917,000 workers, who have seen improvements in their workplace environments, including efforts to establish cultures of respect, trust, and communication.

Currently, 10 countries in the Asia-Pacific region are implementing the SCORE project, including China, Vietnam, India, Myanmar, Indonesia, Sri Lanka, the Philippines, Pakistan, Bangladesh, and the Maldives. 

The SCORE training contributes to the vision of achieving the United Nations' 2030 Sustainable Development Goals, which aims to build a better and more inclusive world. Aligned with Sustainable Development Goals 5, 8, 9, and 12, the SCORE training helps small and medium-sized enterprises (SMEs) improve working conditions and processes, particularly through gender mainstreaming, promoting decent work, fostering cleaner and more sustainable production models, and enabling SMEs to participate in global supply chains.

In 2021, Apple launched the SCORE program at its supplier factories in mainland China. The program is based on training modules developed by the International Labour Organization (ILO). Through collaboration with the Sustainability Academy (SCORE Academy), Apple introduced a full set of training modules, which were provided to selected small and medium-sized supplier facilities in mainland China.

Leverage CEO Mr Qu Weifeng was invited between July and November 2023 to enhance the SCORE consulting project for Apple's suppliers. His involvement aimed to help improve the sustainable development practices of the enterprises, supporting their efforts to adopt more sustainable and efficient business processes within Apple's supply chain.

Through regularly holding EIT team meetings, the enthusiasm of frontline employees for participation has gradually increased. The proportion of suggestions from frontline employees has been rising, and with the support of senior leadership, employee suggestions have been continuously implemented for improvement. The completion rate of employee suggestions has also steadily increased. Meanwhile, the defect rate in finished product manufacturing has gradually decreased, achieving the goal of below 12% by the end of November last year.